Mortar Makes it Happen: Building the Foundations of Business Development

In every business, the foundation is what holds it together, and much like constructing a building, the right mortar makes it happen. The strength of the foundation lies not just in the bricks but in the mortar that binds them. These binding agents are the strategies and approaches that solidify the structure of a thriving business.

In today’s exploration, we focus on three essential keys to business development: Innovation, Quantification, and Orchestration. Together, these form the mortar that will help you build a solid foundation for your business.

 

Innovation: Moving Ideas Into Action

Often, people conflate innovation with creativity, but they are distinct. Creativity is the spark, the moment of ideation, where ideas emerge from the brain’s natural associative processes. Neuroscience shows us that when we allow ourselves to relax—engaging in activities that encourage divergent thinking—our brain’s default mode network begins connecting dots in unexpected ways. This is creativity at its core.

However, innovation is what happens after the spark. It’s about taking those ideas and turning them into action, bridging creativity with implementation. Innovation is less about the idea itself and more about putting systems into place to bring that idea to life. The brain’s executive functions—specifically the prefrontal cortex—get activated here, transforming abstract ideas into concrete strategies. In systems thinking, innovation is akin to the feedback loops that ensure continuous evolution and adaptation. It’s not a one-time event but a process that shapes the future trajectory of your business, continuously moving it forward.

Quantification: The Measure of Success

Quantification, in essence, is about numbers and data. This is where psychology meets analytics. The brain loves patterns, and quantification provides the feedback necessary to recognize and act on those patterns. In business, this involves gauging the effectiveness of your innovation. Are your customers responding positively? What do the numbers say about your efforts?

Looking at customer feedback, both positive and negative, is like analyzing the brain’s response to external stimuli. Positive feedback reinforces the actions that yield success, while negative feedback highlights the areas that require improvement. Just as neurons adjust their connections in response to learning and experience (known as neuroplasticity), your business must adjust its actions based on the feedback it receives.

Quantification is your map. It tells you where you’re heading and whether you’re veering off course. It ensures your business remains responsive to changes in the environment—whether that’s customer behavior, market trends, or internal operations—leading to consistent growth and improvement.

Orchestration: Bringing It All Together

After innovation and quantification, orchestration is where everything comes together. Think of it as the conductor of a symphony, aligning the different instruments (or business elements) to play in harmony. Orchestration ensures that all the working parts of your business—from operations to marketing to customer service—are optimized to work together seamlessly.

In systems thinking, this is the moment when emergent properties appear—when the whole becomes greater than the sum of its parts. In business, orchestration means identifying what works and scaling it. You focus your energy on the areas that generate success and align them to meet your customers’ needs consistently. This is where strategy meets execution. Just as in the brain, where different regions must coordinate for peak cognitive function, your business thrives when each element is fine-tuned and synchronized with the others.

Looking Ahead: The Next Steps

As we solidify the foundation through innovation, quantification, and orchestration, the next step is to refine and expand the blueprint of your business. The journey doesn’t end here—it evolves. In the coming articles, we will explore the 7 key areas you need to focus on to create a powerful organization:

  1. Primary Aim: The overarching purpose that guides your business.
  2. Strategic Objectives: The concrete goals that will drive your success.
  3. Organizational Strategy: Structuring your team for efficiency and growth.
  4. Management Strategy: Aligning leadership with the overall business vision.
  5. People Strategy: Creating a culture where people thrive and contribute.
  6. Marketing Strategy: Reaching and resonating with your target audience.
  7. Systems Strategy: The processes and systems that streamline your operations.

These seven areas will fine-tune your business for sustainable success. Much like in brain development, where growth depends on the interplay of multiple systems working together, your business will flourish when all these strategies are aligned, coordinated, and fully operational.

The mortar makes it happen, and by focusing on innovation, quantification, and orchestration, you can build the solid foundation your business needs to thrive in the long run.

Want to take the next step? Reach out to me, and let’s begin building.

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